Zenscrape incident

Issue using Google login

Minor Resolved View vendor source →

Zenscrape experienced a minor incident on September 10, 2022 affecting Dashboard and Tickets and 1 more component, lasting 2h 11m. The incident has been resolved; the full update timeline is below.

Started
Sep 10, 2022, 11:57 AM UTC
Resolved
Sep 10, 2022, 02:08 PM UTC
Duration
2h 11m
Detected by Pingoru
Sep 10, 2022, 11:57 AM UTC

Affected components

DashboardTicketsChangesProblemsReleasesITAM - ClassicSolutionsProject ManagementAlert ManagementAutomation

Update timeline

  1. investigating Sep 10, 2022, 11:57 AM UTC

    We are currently facing issues with Google login in the customer portal. Our engineers have been notified of this, and they are working on the same. More updates to follow.

  2. resolved Sep 10, 2022, 02:08 PM UTC

    The login issues with Google SSO is now fixed and services are back to normal. We are continuing to have this closely monitored.