Zenscrape experienced a minor incident on November 30, 2022 affecting Agent Portal, lasting 24m. The incident has been resolved; the full update timeline is below.
Affected components
Agent Portal
Update timeline
- investigating Nov 30, 2022, 09:23 AM UTC
Customers will be having trouble logging into Freshservice in the IND region. Our engineers are working on this with priority. Updates to follow shortly.
- resolved Nov 30, 2022, 09:47 AM UTC
The login issue is now fixed and services are back to normal. We are continuing to have this closely monitored.