Zenscrape incident

Degraded Performance

Minor Resolved View vendor source →

Zenscrape experienced a minor incident on May 2, 2023 affecting Dashboard and Tickets and 1 more component, lasting 21m. The incident has been resolved; the full update timeline is below.

Started
May 02, 2023, 01:21 PM UTC
Resolved
May 02, 2023, 01:42 PM UTC
Duration
21m
Detected by Pingoru
May 02, 2023, 01:21 PM UTC

Affected components

DashboardTicketsChangesProblemsReleasesITAM - ClassicSolutionsProject ManagementAlert ManagementAutomation

Update timeline

  1. investigating May 02, 2023, 01:21 PM UTC

    We are currently facing intermittent issue due to our third party service provider and we are working with our service partner to fix this issue.

  2. resolved May 02, 2023, 01:42 PM UTC

    Performance issues has been resolved. Services are running fine. We are closely monitoring it.