Zenscrape incident

Degraded performance in Marketplace Integration

Minor Resolved View vendor source →

Zenscrape experienced a minor incident on May 4, 2023 affecting Marketplace and Marketplace and 1 more component, lasting 3h 5m. The incident has been resolved; the full update timeline is below.

Started
May 04, 2023, 09:45 AM UTC
Resolved
May 04, 2023, 12:50 PM UTC
Duration
3h 5m
Detected by Pingoru
May 04, 2023, 09:45 AM UTC

Affected components

MarketplaceMarketplaceMarketplace

Update timeline

  1. investigating May 04, 2023, 09:45 AM UTC

    We're seeing reports of degraded service related to Marketplace app integrations. Symptoms include, being unable to install/uninstall/update the apps and usage of the apps within the product. We're looking into it as we speak; further updates to follow.

  2. investigating May 04, 2023, 12:10 PM UTC

    We have a resolution in sight as we’ve got to the bottom of the issue. Our team is working on rectifying any underlying issues, and expect this to be completed shortly.

  3. resolved May 04, 2023, 12:50 PM UTC

    We have resolved the earlier issue with the marketplace integration. We appreciate your patience while we ironed things out!