Zenscrape incident

Degraded Performance - Email Service

Minor Resolved View vendor source →

Zenscrape experienced a minor incident on May 4, 2023 affecting Incoming email and Outgoing email, lasting 51m. The incident has been resolved; the full update timeline is below.

Started
May 04, 2023, 12:00 PM UTC
Resolved
May 04, 2023, 12:51 PM UTC
Duration
51m
Detected by Pingoru
May 04, 2023, 12:00 PM UTC

Affected components

Incoming emailOutgoing email

Update timeline

  1. investigating May 04, 2023, 12:00 PM UTC

    We are currently experiencing an issue with our email services in Freshservice and this should cause a delay in incoming and outgoing emails. Our engineers are working on a fix ; further updates to follow.

  2. resolved May 04, 2023, 12:51 PM UTC

    We have resolved the issues with incoming and outgoing emails. We appreciate your patience while we ironed things out!