Zenscrape incident

Performance Degradation

Minor Resolved View vendor source →

Zenscrape experienced a minor incident on August 1, 2024 affecting Dashboard and Analytics and 1 more component, lasting 30m. The incident has been resolved; the full update timeline is below.

Started
Aug 01, 2024, 07:30 AM UTC
Resolved
Aug 01, 2024, 08:00 AM UTC
Duration
30m
Detected by Pingoru
Aug 01, 2024, 07:30 AM UTC

Affected components

DashboardAnalyticsTicketsChangesProblemsReleasesITAM - ClassicSolutionsProject ManagementAlert Management

Update timeline

  1. investigating Aug 01, 2024, 07:30 AM UTC

    A few customers would have experienced latency with our application servers, which now has been fixed by our engineering team. We apologize for any inconvenience this may have caused. If you have any questions, please contact our support team at [email protected] .

  2. resolved Aug 01, 2024, 08:00 AM UTC