Zenegy incident
Problemer med at sende lønkørsler til godkendelse / Issues requesting approval for payroll runs
Zenegy experienced a major incident on June 23, 2025 affecting Payroll - Web, lasting 19h 6m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 23, 2025, 10:07 AM UTC
(English below) Nogle brugere oplever problemer, når de sender en lønkørsel til godkendelse. Vi arbejder på højtryk for at løse problemet og vil opdatere løbende her. Det er muligt at slå godkendelsesflowet fra under Min virksomhed > Løn og bank, hvis du er Systemadministrator, Lønbogholder - Fuld adgang eller Administrator med fuld adgang. ENG: Some users are experiencing issues requesting approval for payroll runs. We are working to reolve the issue as quickly as possible and will update here continuously. You can disable the Approval flow under My company > Salary and bank if you have the role of System Admin, Salary accountant - full access or Administrator with full access.
- identified Jun 23, 2025, 02:26 PM UTC
Vi arbejder fortsat på at læse problemet. Næste opdatering i morgen tidlig. We are continuing to work on resolving the issue. Next update expected tomorrow morning.
- resolved Jun 24, 2025, 05:14 AM UTC
Dette er nu løst. This issue has been resolved.