Zenegy incident
Fejl på Zenegy Expense mobilapp / Error on the Zenegy Expense mobile app
Zenegy experienced a major incident on June 25, 2025 affecting Expense - Mobilapp, lasting 1d 2h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 25, 2025, 01:49 PM UTC
Vi oplever i øjeblikket problemer med vores Zenegy Expense mobil-app. Vi arbejder på at identificere og løse problemerne, og vil opdatere her på statussiden, når vi har nyt i sagen. ------ We are currently experiencing issues with our Zenegy Expense mobile app. We are working to identify and resolve the issues and will update this status page when we have news.
- identified Jun 26, 2025, 11:39 AM UTC
Fejlen er identificeret og arbejder på at løse udfordringerne. Vær opmærksom på, at du som bruger kan tilgå webversionen af systemet i stedet for mobilappen, hvis du fx har udgifter som det haster at få godkendt. Du finder vejledninger til godkendelse af udgifter, upload af kvitteringer på webappen her: https://help-numbers.zenegy.com/da/categories/5-min-konto ---- The issue has been identified and is working to solve the challenges. Please note that you as a user can access the web version of the system instead of the mobile app if, for example, you have expenses that urgently need to be approved. You can find instructions for approving expenses, uploading receipts on the web app here: https://help-numbers.zenegy.com/en/categories/5
- resolved Jun 26, 2025, 04:28 PM UTC
Fejlen er nu løst. -------- The incident has now been resolved.