Zenegy incident

Længere svartider fra SKAT/ Longer reponse time from SKAT

Minor Resolved View vendor source →

Zenegy experienced a minor incident on March 21, 2025 affecting Payroll - 3. part, lasting 6h 2m. The incident has been resolved; the full update timeline is below.

Started
Mar 21, 2025, 02:48 PM UTC
Resolved
Mar 21, 2025, 08:51 PM UTC
Duration
6h 2m
Detected by Pingoru
Mar 21, 2025, 02:48 PM UTC

Affected components

Payroll - 3. part

Update timeline

  1. identified Mar 21, 2025, 02:48 PM UTC

    Vi oplever længere svartider hos SKAT, der betyder at nogle lønkørsler afventer at blive gennemført i Zenegy og at opdatering af skattekort kan være forsinket. Selve betalingerne går igennem til tiden. Du kan altid gå til Rapporter > Betalinger > Betalinger - grupperet, hvor du kan se status på din betaling, også selvom din lønkørsel afventer at blive gennemført. We are experiencing longer response times at SKAT, which means that some payroll runs are waiting to be completed in Zenegy and that the update of tax cards may be delayed. The payments themselves will be completed on time. You can always go to Reports > Payments > Payments grouped, where you can see the status of your payment, even if your payroll run is pending completion.

  2. resolved Mar 21, 2025, 08:51 PM UTC

    Sagen er nu løst. / This incident has been resolved.