Zenegy incident

Længere svartider hos Skat / Longer processing times at Skat

Minor Resolved View vendor source →

Zenegy experienced a minor incident on April 25, 2025 affecting Payroll - Web, lasting 5h 21m. The incident has been resolved; the full update timeline is below.

Started
Apr 25, 2025, 08:05 AM UTC
Resolved
Apr 25, 2025, 01:26 PM UTC
Duration
5h 21m
Detected by Pingoru
Apr 25, 2025, 08:05 AM UTC

Affected components

Payroll - Web

Update timeline

  1. identified Apr 25, 2025, 08:05 AM UTC

    Vi oplever længere svartider hos Skat, der betyder at nogle lønkørsler afventer at blive gennemført i Zenegy. Du kan følge Skat's status her: https://info.skat.dk/data.aspx?oid=2444560&x=read Betalinger går igennem til tiden. Du kan altid gå til Rapporter > Betalinger > Betalinger - grupperet, hvor du kan se status på din betaling, også selvom din lønkørsel afventer at blive gennemført. ------ We are experiencing longer response times at Skat, resulting in some payrolls awaiting completion in Zenegy. You can follow Skat's status here: https://info.skat.dk/data.aspx?oid=2444560&x=read Payments will be completed on time. You can always go to Reports > Payments > Payments - Grouped to see the status of your payments, even if the payroll run is awaiting completion

  2. resolved Apr 25, 2025, 01:26 PM UTC

    Problemet er nu løst. ---- The problem has now been resolved.