Zendesk incident

Issue with Social Messaging Channels

Critical Resolved View vendor source →

Zendesk experienced a critical incident on June 12, 2026 affecting Misc and Third-Party Channels and 1 more component, lasting 2h 57m. The incident has been resolved; the full update timeline is below.

Started
Jun 12, 2026, 01:33 PM UTC
Resolved
Jun 12, 2026, 04:30 PM UTC
Duration
2h 57m
Detected by Pingoru
Jun 12, 2026, 01:33 PM UTC

Affected components

MiscThird-Party ChannelsSupportChatSunshine Conversations

Update timeline

No vendor updates were posted for this incident — only the open and resolve events were observed.