Zendesk incident

RBAC Access Denied Errors Affecting Knowledge Service

Minor Resolved View vendor source →

Zendesk experienced a minor incident on May 7, 2026 affecting Knowledge and Articles / Knowledge Base, lasting 2h 22m. The incident has been resolved; the full update timeline is below.

Started
May 07, 2026, 10:16 AM UTC
Resolved
May 07, 2026, 12:39 PM UTC
Duration
2h 22m
Detected by Pingoru
May 07, 2026, 10:16 AM UTC

Affected components

KnowledgeArticles / Knowledge Base

Update timeline

No vendor updates were posted for this incident — only the open and resolve events were observed.

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