Zendesk incident

Public Reply Issue in Zendesk Support Resolved

Major Resolved View vendor source →

Zendesk experienced a major incident on February 25, 2026 affecting Agent Workspace (via Support) and Support, lasting 13h 46m. The incident has been resolved; the full update timeline is below.

Started
Feb 25, 2026, 11:00 PM UTC
Resolved
Feb 26, 2026, 12:46 PM UTC
Duration
13h 46m
Detected by Pingoru
Feb 25, 2026, 11:00 PM UTC

Affected components

Agent Workspace (via Support)Support

Update timeline

No vendor updates were posted for this incident — only the open and resolve events were observed.