Zello had 5 outages in the last 2 years totaling 1293h 58m of downtime — averaging 0.2 incidents per month.
There were 5 Zello outages since July 22, 2025 totaling 1293h 58m of downtime. Each is summarised below — incident details, duration, and resolution information.
We have shifted traffic to a disaster recovery environment for EU users due to a disruption in our EU datacenter. Message latency may increase for some users. We are working with our cloud provider on a resolution.
Traffic has been moved back to our primary environment.
We are currently investigating reports with contacts and channels not populating as expected
Channels and contacts are now loading as expected
Transcriptions and translations are currently unavailable due to a cloud provider outage.
We have mitigated this issue and transcriptions and translations should now be available.
Resolved
We are investigating timeouts while connecting to the Channel API
Clients should now be connecting as expected.
We are currently investigating timeouts occurring to the Channel API
Connections are recovering and connecting as expected. We are monitoring to ensure stable behavior.
The Channel API is stable and no errors are being reported