Zello experienced a minor incident on May 7, 2026 affecting Messaging Service, lasting 11d 13h. The incident has been resolved; the full update timeline is below.
Affected components
Messaging Service
Update timeline
- identified May 07, 2026, 08:14 AM UTC
We have shifted traffic to a disaster recovery environment for EU users due to a disruption in our EU datacenter. Message latency may increase for some users. We are working with our cloud provider on a resolution.
- resolved May 18, 2026, 09:53 PM UTC
Traffic has been moved back to our primary environment.