Zello incident

Investigating connection timeouts to Channel API

Minor Resolved View vendor source →

Zello experienced a minor incident on July 22, 2025 affecting Channel API, lasting 2h 34m. The incident has been resolved; the full update timeline is below.

Started
Jul 22, 2025, 03:43 PM UTC
Resolved
Jul 22, 2025, 06:18 PM UTC
Duration
2h 34m
Detected by Pingoru
Jul 22, 2025, 03:43 PM UTC

Affected components

Channel API

Update timeline

  1. investigating Jul 22, 2025, 03:43 PM UTC

    We are currently investigating timeouts occurring to the Channel API

  2. monitoring Jul 22, 2025, 04:46 PM UTC

    Connections are recovering and connecting as expected. We are monitoring to ensure stable behavior.

  3. resolved Jul 22, 2025, 06:18 PM UTC

    The Channel API is stable and no errors are being reported