Zapfloor Outage History

Because of some unforeseen issues, the platform is loading slower than usual. We are currently trying to resolve the issue. Apologies for the inconvenience.

Platform may not perform as expected because of global issues at Cloudflare. We will keep you posted.

We're currently experiencing some technical difficulties that are causing slower than normal performance across our services. Affected Services: Multiple platform services Our technical team is actively working to identify and resolve the performance issues. We apologize for any inconvenience this may cause and appreciate your patience. Next update: Within 1 hour

Some customers have reported that they are currently experiencing an issue with our monthly invoice generation system. The calculation process is getting stuck at 90%+ completion, preventing invoices from being generated successfully. What we're doing: Our engineering team is actively working on a solution to resolve this issue. Expected resolution: We aim to have this resolved before the end of today. We apologize for any inconvenience and will update this status as soon as we have more information.

We are currently experiencing a higher-than-usual load on our servers, which is impacting several of our services. This includes: - Synchronization with External Integrated Applications: You may experience delays or failures in data synchronization with third-party applications integrated with Zapfloor. - Email Sending: There may be delays in sending emails from our platform. - Other Services: General slowness and intermittent issues may be noticed across various features. Our technical team is actively working to resolve these issues and restore normal service as quickly as possible. We appreciate your patience and understanding during this time. We will provide updates as soon as more information becomes available.

We are currently experiencing a higher than usual load on our servers, which is impacting several of our services. This includes: - Synchronization with External Integrated Applications: You may experience delays or failures in data synchronization with third-party applications integrated with Zapfloor. - Email Sending: There may be delays in sending emails from our platform. - Other Services: General slowness and intermittent issues may be noticed across various features. Our technical team is actively working to resolve these issues and restore normal service as quickly as possible. We appreciate your patience and understanding during this time. We will provide updates as soon as more information becomes available.

It's possible that Hot-desk bookings through the iframe are currently unavailable. Our team is working diligently to resolve this issue as quickly as possible. We apologize for any inconvenience this may cause and appreciate your patience and understanding. Please check back later for updates or contact our support team for further assistance.

We are currently experiencing issues with our hosting provider, Heroku. These issues are causing disturbances with our application, particularly affecting the PDF invoice creation and sending process and other functionalities. Our team is actively monitoring the situation and is in close contact with Heroku to resolve these issues as quickly as possible. We appreciate your patience and understanding as we work to resolve these issues. Contact Information: For any urgent issues or further information, please contact our support team at [email protected]

UPDATE 21:48: The issue has been resolved. Over the next few days, we will be diligently identifying and correcting any incorrectly created access groups. We will provide more detailed information on the corrective measures being implemented. While we strive to address all access groups promptly, there may be some delays. Please do not hesitate to reach out to your Customer Success representative for further assistance. We appreciate your patience and understanding as we work to ensure a good experience. We are currently experiencing an issue with the SaltoKS integration on the Zapfloor platform. Certain users have reported that some newly created access groups within SaltoKS are not displaying the assigned users and locks as expected. This may affect access to meeting rooms or other facilities. We are in contact with Salto to resolve this ASAP. We will first determine the cause, resolve it and afterwards create a report of the affected access groups.

We are currently experiencing an issue where it is not possible to add a contract when creating a new subscription. Our team has identified the cause of the problem and is actively working on a fix. We estimate that this issue will be resolved before 16:00. We appreciate your patience and will provide further updates as soon as the fix is deployed.

We recently identified an issue where the meeting room booking system incorrectly displayed rooms as unavailable, preventing some users from making bookings. Our team has resolved the issue, and the system is now functioning as expected.