Zapfloor incident

Invoice Generation Temporarily Unavailable for some users

Major Resolved View vendor source →

Zapfloor experienced a major incident on September 1, 2025 affecting Zapfloor application (Internal services), lasting –. The incident has been resolved; the full update timeline is below.

Started
Sep 01, 2025, 07:30 AM UTC
Resolved
Sep 01, 2025, 07:30 AM UTC
Duration
–
Detected by Pingoru
Sep 01, 2025, 07:30 AM UTC

Affected components

Zapfloor application (Internal services)

Update timeline

  1. resolved Sep 01, 2025, 07:30 AM UTC

    Some customers have reported that they are currently experiencing an issue with our monthly invoice generation system. The calculation process is getting stuck at 90%+ completion, preventing invoices from being generated successfully. What we're doing: Our engineering team is actively working on a solution to resolve this issue. Expected resolution: We aim to have this resolved before the end of today. We apologize for any inconvenience and will update this status as soon as we have more information.