YouScan incident

Data outage: Delay of new mentions being stored to topics

Critical Resolved View vendor source →

YouScan experienced a critical incident on May 17, 2023 affecting Data ingestion, lasting 5h 16m. The incident has been resolved; the full update timeline is below.

Started
May 17, 2023, 05:31 AM UTC
Resolved
May 17, 2023, 10:47 AM UTC
Duration
5h 16m
Detected by Pingoru
May 17, 2023, 05:31 AM UTC

Affected components

Data ingestion

Update timeline

  1. identified May 17, 2023, 05:31 AM UTC

    We've identified issues and working on bringing back missing data to the topics

  2. monitoring May 17, 2023, 07:46 AM UTC

    The regular collection was restored. We're working on backfilling the missing data into topics

  3. resolved May 17, 2023, 10:47 AM UTC

    This incident has been resolved.