YouScan incident

Some topics have problems with mentions collection

Major Resolved View vendor source →

YouScan experienced a major incident on July 31, 2024 affecting YouScan, lasting 2h 18m. The incident has been resolved; the full update timeline is below.

Started
Jul 31, 2024, 12:36 PM UTC
Resolved
Jul 31, 2024, 02:55 PM UTC
Duration
2h 18m
Detected by Pingoru
Jul 31, 2024, 12:36 PM UTC

Affected components

YouScan

Update timeline

  1. investigating Jul 31, 2024, 12:36 PM UTC

    We are currently investigating this issue.

  2. resolved Jul 31, 2024, 02:55 PM UTC

    All rubbish mentions were deleted from client topics. Unfortunately, clients might have received some of them in integrations.