YouScan experienced a major incident on February 24, 2025 affecting Data ingestion, lasting 3h 7m. The incident has been resolved; the full update timeline is below.
Affected components
Data ingestion
Update timeline
- investigating Feb 24, 2025, 06:28 AM UTC
We're experiencing issues processing collected mentions and saving them to customer topics.
- monitoring Feb 24, 2025, 06:45 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 24, 2025, 09:35 AM UTC
This incident has been resolved.