YourSix incident

Device enrollment out of operation

Major Resolved View vendor source →

YourSix experienced a major incident on January 28, 2025 affecting Main application, lasting 1h 38m. The incident has been resolved; the full update timeline is below.

Started
Jan 28, 2025, 06:46 PM UTC
Resolved
Jan 28, 2025, 08:24 PM UTC
Duration
1h 38m
Detected by Pingoru
Jan 28, 2025, 06:46 PM UTC

Affected components

Main application

Update timeline

  1. identified Jan 28, 2025, 06:46 PM UTC

    We have identified an issue in an upstream service that inhibits enrollment of new devices. We do not have an ETA on resolution. Follow this incident for updates. This does not impact existing devices. All evidence data (recordings and events) are being recorded as usual.

  2. resolved Jan 28, 2025, 08:24 PM UTC

    The incident has been resolved.