YourSix incident

AWS outage

Major Resolved View vendor source →

YourSix experienced a major incident on October 20, 2025 affecting Main application and Central station application and 1 more component, lasting 2h 21m. The incident has been resolved; the full update timeline is below.

Started
Oct 20, 2025, 09:59 AM UTC
Resolved
Oct 20, 2025, 12:21 PM UTC
Duration
2h 21m
Detected by Pingoru
Oct 20, 2025, 09:59 AM UTC

Affected components

Main applicationCentral station applicationCloud recordingsNotificationsCentral station API

Update timeline

  1. identified Oct 20, 2025, 09:59 AM UTC

    YourSixOS is undergoing a partial outage caused by upstream outages in AWS, see https://health.aws.amazon.com/health/status. Playback of cloud recordings and searching/timeline of events logs are unavailable.

  2. monitoring Oct 20, 2025, 11:08 AM UTC

    AWS have mitigated their underlying root cause. For YourSixOS, this means that all services except cloud recordings have fully recovered. The cloud recording index queue has been backed up and is now being depleted. We expect the queue to have been fully depleted within two hours. We will update this incident when the index queue has been depleted, and all recordings are available for playback.

  3. resolved Oct 20, 2025, 12:21 PM UTC

    All available cloud recordings have now been successfully indexed.