YourSix experienced a major incident on October 20, 2025 affecting Cloud recordings, lasting 17h 20m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 20, 2025, 03:39 PM UTC
Due to the ongoing incident at AWS we are still experiencing intermittent errors with cloud recordings.
- investigating Oct 20, 2025, 03:40 PM UTC
We are continuing to investigate this issue.
- monitoring Oct 20, 2025, 10:09 PM UTC
Cloud recordings are back online. Incident will remain open until tomorrow. Post mortem will follow.
- resolved Oct 21, 2025, 09:00 AM UTC
Cloud recordings have been working since October 21 22:00 UTC . During 14:00 UTC and 22:00 UTC on October 21 there was intermittent loss of video. Post mortem will follow.
- postmortem Oct 21, 2025, 09:15 AM UTC
Yesterday AWS had a major issue that affected DynamoDB which in return affected a lot of AWS internal services. This in return affected cloud recordings to YourSixOS. During 06:54 - 11:50 UTC all cloud recordings were delayed for playback. During 08:16 - 09:23 UTC no new cloud recordings were saved. During 14:00 - 22:00 UTC there was intermittent loss of cloud recordings.