YourSix experienced a minor incident on May 17, 2026 affecting Cloud recordings, lasting 17m. The incident has been resolved; the full update timeline is below.
Affected components
Cloud recordings
Update timeline
- investigating May 17, 2026, 11:32 PM UTC
We have identified an issue affecting Canada Central and isolated to cloud video recordings. The teams are working on a fix now.
- monitoring May 17, 2026, 11:36 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 17, 2026, 11:49 PM UTC
This incident has been resolved. Initial investigation shows a very small number of devices impacted for cloud recordings only isolated to Canadian Central region. Local recordings, live viewing, alarms and general platform operation remained fully operational in all regions, and cloud recordings in the United States do not appear to have been impacted.