YourCloudTelco Outage History

YourCloudTelco is up right now

YourCloudTelco had 18 outages in the last 2 years totaling 147h 51m of downtime — averaging 0.7 incidents per month.

There were 18 YourCloudTelco outages since August 18, 2024 totaling 147h 51m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: http://status.yourcloudtelco.com.au

Critical August 9, 2026

Fax issues

Detected by Pingoru
Aug 09, 2026, 11:50 PM UTC
Resolved
Aug 10, 2026, 03:43 AM UTC
Duration
3h 53m
Affected: Faxing
Timeline · 3 updates
  1. investigating Aug 09, 2026, 11:50 PM UTC

    We are currently investigating this issue.

  2. monitoring Aug 10, 2026, 02:29 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 10, 2026, 03:43 AM UTC

    This incident has been resolved.

Read the full incident report →

Major July 16, 2026

Calling outgage

Detected by Pingoru
Jul 16, 2026, 04:50 AM UTC
Resolved
Jul 16, 2026, 05:04 AM UTC
Duration
13m
Affected: YourCloudTelco Calling Platform (Network)Arena
Timeline · 2 updates
  1. investigating Jul 16, 2026, 04:50 AM UTC

    We are currently investigating this issue.

  2. resolved Jul 16, 2026, 05:04 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice June 11, 2026

Arena access down

Detected by Pingoru
Jun 11, 2026, 11:56 PM UTC
Resolved
Jun 12, 2026, 01:27 AM UTC
Duration
1h 30m
Affected: Arena
Timeline · 3 updates
  1. identified Jun 11, 2026, 11:56 PM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Jun 12, 2026, 01:25 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 12, 2026, 01:27 AM UTC

    This incident has been resolved.

Read the full incident report →

Major June 1, 2026

Network Outage

Detected by Pingoru
Jun 01, 2026, 11:05 PM UTC
Resolved
Jun 02, 2026, 01:32 AM UTC
Duration
2h 27m
Affected: YourCloudTelco Calling Platform (Network)
Timeline · 3 updates

Read the full incident report →

Minor April 21, 2026

Newtowrk issues

Detected by Pingoru
Apr 21, 2026, 03:42 AM UTC
Resolved
Apr 21, 2026, 05:05 AM UTC
Duration
1h 23m
Affected: YourCloudTelco Calling Platform (Network)
Timeline · 3 updates
  1. investigating Apr 21, 2026, 03:42 AM UTC

    We are currently investigating this issue.

  2. monitoring Apr 21, 2026, 03:57 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 21, 2026, 05:05 AM UTC

    This incident has been resolved.

Read the full incident report →

Major November 20, 2025

Calls not connecting inbound and outbonud

Detected by Pingoru
Nov 20, 2025, 04:20 AM UTC
Resolved
Nov 20, 2025, 05:38 AM UTC
Duration
1h 17m
Affected: YourCloudTelco Calling Platform (Network)
Timeline · 3 updates
  1. identified Nov 20, 2025, 04:20 AM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Nov 20, 2025, 04:54 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 20, 2025, 05:38 AM UTC

    This incident has been resolved.

Read the full incident report →

Major November 10, 2025

Arena access

Detected by Pingoru
Nov 10, 2025, 11:07 PM UTC
Resolved
Nov 12, 2025, 12:10 AM UTC
Duration
1d 1h
Affected: Arena
Timeline · 3 updates
  1. identified Nov 10, 2025, 11:07 PM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Nov 10, 2025, 11:20 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 12, 2025, 12:10 AM UTC

    This incident has been resolved.

Read the full incident report →

Major November 10, 2025

Inbound calling issue

Detected by Pingoru
Nov 10, 2025, 03:46 AM UTC
Resolved
Nov 10, 2025, 04:46 AM UTC
Duration
59m
Affected: YourCloudTelco Calling Platform (Network)
Timeline · 2 updates
  1. identified Nov 10, 2025, 03:46 AM UTC

    We have identified an issue with some of our numbers being unable to receive calls, we are currently working on a fix.

  2. resolved Nov 10, 2025, 04:46 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 11, 2025

Outage

Detected by Pingoru
Jul 11, 2025, 09:54 PM UTC
Resolved
Jul 14, 2025, 05:20 AM UTC
Duration
2d 7h
Affected: YourCloudTelco Calling Platform (Network)Arena
Timeline · 4 updates
  1. investigating Jul 11, 2025, 09:54 PM UTC

    We are currently investigating this issue.

  2. identified Jul 11, 2025, 10:13 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jul 11, 2025, 11:27 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 14, 2025, 05:20 AM UTC

    This incident has been resolved.

Read the full incident report →

Major June 10, 2025

Registration issue

Detected by Pingoru
Jun 10, 2025, 04:04 AM UTC
Resolved
Jun 10, 2025, 11:20 PM UTC
Duration
19h 15m
Affected: YourCloudTelco Calling Platform (Network)
Timeline · 3 updates
  1. investigating Jun 10, 2025, 04:04 AM UTC

    We are currently investigating this issue.

  2. monitoring Jun 10, 2025, 04:19 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 10, 2025, 11:20 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice March 12, 2025

Degraded voice network

Detected by Pingoru
Mar 12, 2025, 02:34 AM UTC
Resolved
Mar 12, 2025, 02:34 AM UTC
Duration
—
Affected: YourCloudTelco Calling Platform (Network)
Timeline · 1 update
  1. resolved Mar 12, 2025, 02:34 AM UTC

    This incident has been resolved.

Read the full incident report →

Major February 17, 2025

Outbound calls to mobiles

Detected by Pingoru
Feb 17, 2025, 09:00 PM UTC
Resolved
Feb 18, 2025, 12:32 AM UTC
Duration
3h 31m
Affected: YourCloudTelco Calling Platform (Network)
Timeline · 3 updates
  1. investigating Feb 17, 2025, 09:00 PM UTC

    We are currently investigating an issue with outbound calls to mobiles.

  2. monitoring Feb 17, 2025, 09:30 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 18, 2025, 12:32 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 22, 2024

Unable to update Switchboard

Detected by Pingoru
Oct 22, 2024, 11:15 PM UTC
Resolved
Oct 23, 2024, 12:18 AM UTC
Duration
1h 2m
Affected: Arena
Timeline · 3 updates
  1. investigating Oct 22, 2024, 11:15 PM UTC

    We are currently investigating this issue.

  2. monitoring Oct 23, 2024, 12:03 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 23, 2024, 12:18 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 10, 2024

Intermittent In and Outbound calling issues

Detected by Pingoru
Oct 10, 2024, 03:33 AM UTC
Resolved
Oct 10, 2024, 05:22 AM UTC
Duration
1h 48m
Affected: YourCloudTelco Calling Platform (Network)
Timeline · 3 updates
  1. investigating Oct 10, 2024, 03:33 AM UTC

    We are currently investigating this issue.

  2. resolved Oct 10, 2024, 05:22 AM UTC

    This incident has been resolved.

  3. postmortem Oct 10, 2024, 05:23 AM UTC

    We use a tool to monitor network traffic. A recent update to this tool caused one of our servers to exceed its limit on the number of open connections, which impacted several unrelated services on that part of the network. This issue was challenging to identify because the disruptions were occasional and only affected certain users connected to specific parts of the system. Mike Johnstone | CEO

Read the full incident report →

Minor September 9, 2024

Updating Number Settings

Detected by Pingoru
Sep 09, 2024, 12:12 AM UTC
Resolved
Sep 09, 2024, 03:57 AM UTC
Duration
3h 44m
Affected: YourCloudPBX
Timeline · 3 updates
  1. investigating Sep 09, 2024, 12:12 AM UTC

    We are currently investigating this issue.

  2. monitoring Sep 09, 2024, 01:05 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 09, 2024, 03:57 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 3, 2024

Updating Accounts

Detected by Pingoru
Sep 03, 2024, 03:43 AM UTC
Resolved
Sep 04, 2024, 02:48 AM UTC
Duration
23h 5m
Affected: Arena
Timeline · 4 updates
  1. investigating Sep 03, 2024, 03:43 AM UTC

    We are currently investigating this issue.

  2. identified Sep 03, 2024, 03:59 AM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Sep 03, 2024, 05:38 AM UTC

    We are continuing to work on a fix for this issue.

  4. resolved Sep 04, 2024, 02:48 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice August 18, 2024

Calling issue

Detected by Pingoru
Aug 18, 2024, 10:05 PM UTC
Resolved
Aug 19, 2024, 01:14 AM UTC
Duration
3h 9m
Affected: YourCloudTelco Calling Platform (Network)
Timeline · 3 updates
  1. investigating Aug 18, 2024, 10:05 PM UTC

    We are currently investigating this issue.

  2. monitoring Aug 18, 2024, 10:24 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 19, 2024, 01:14 AM UTC

    This incident has been resolved.

Read the full incident report →