YourCloudTelco incident

Calls not connecting inbound and outbonud

Major Resolved View vendor source →

YourCloudTelco experienced a major incident on November 20, 2025 affecting YourCloudTelco Calling Platform (Network), lasting 1h 17m. The incident has been resolved; the full update timeline is below.

Started
Nov 20, 2025, 04:20 AM UTC
Resolved
Nov 20, 2025, 05:38 AM UTC
Duration
1h 17m
Detected by Pingoru
Nov 20, 2025, 04:20 AM UTC

Affected components

YourCloudTelco Calling Platform (Network)

Update timeline

  1. identified Nov 20, 2025, 04:20 AM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Nov 20, 2025, 04:54 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 20, 2025, 05:38 AM UTC

    This incident has been resolved.