YouCanBook.me Outage History
YouCanBook.me is up right nowPingoru has recorded 14 incidents for YouCanBook.me: 3 in the last 12 months and 0 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 1 | 248 of 720 (34%) |
| May 2026 | 0 | 88 of 744 (12%) |
| June 2026 | 0 | 0 of 720 (0%) |
| July 2026 | 0 | 0 of 744 (0%) |
| August 2026 | 0 | 0 of 744 (0%) |
| September 2026 | 0 | 0 of 720 (0%) |
| October 2026 | 0 | 0 of 558 (0%) |
Incidents, newest first
Minor April 20, 2026 Partial Outage detected on status page 28d Overall
Started Apr 20, 2026, 04:00 PM UTC· resolved May 18, 2026, 04:25 PM UTC
No vendor updates were posted for this incident.
Major March 25, 2026 Calendar connection issues 1h 20m
Started Mar 25, 2026, 03:32 PM UTC· resolved Mar 25, 2026, 04:53 PM UTC
- resolved Mar 26, 2026, 02:35 PM UTC
# Service Disruption - 25 March 2026 On the afternoon of 25 March 2026, some customers experienced difficulty loading available time slots on their booking pages. During the most affected period (approximately 15:00-15:40 UTC), some bookings could not be completed. ## What happened Our system checks each host's connected calendar in real time to determine which time slots are available. A misconfiguration in how our servers managed these calendar checks meant that when a small number of checks took longer than usual to respond, it blocked other checks from starting. This created a backlog that spread across our servers. ## Impact Booking pages were slow to display available times, and some visitors were temporarily unable to complete bookings. The issue affected all customers, not just those with slow calendar connections. ## Resolution Our engineering team identified the cause and restored full service within approximately 45 minutes. We have since defined a plan to put in place a series changes to ensure that slow calendar responses cannot block other customers' availability checks. ## What we are doing to prevent this We have identified and corrected the misconfiguration that allowed this to happen, and are making further changes to ensure our servers can handle calendar delays without affecting other customers. We are also adding additional monitoring so that we can detect early warning signs and respond before customers are affected. We apologize for the disruption and any bookings that were missed as a result.
Major January 22, 2026 We're aware of an issue impacting loading availability 9h 25m
Started Jan 22, 2026, 11:12 PM UTC· resolved Jan 23, 2026, 08:37 AM UTC
- resolved Jan 23, 2026, 08:37 AM UTC
We have continued to monitor the issue impacting availability load, and notifications and are pleased to confirm it has been resolved. Our investigation identified an outage within AWS services as the root cause. Thank you for your patience.
Major October 20, 2025 SMS delivery issues 6h 35m
Started Oct 20, 2025, 09:27 AM UTC· resolved Oct 20, 2025, 04:03 PM UTC
- resolved Oct 20, 2025, 04:03 PM UTC
We've now resolved the incident and SMS messages are sending as expected. Thank you for your patience.
Major September 6, 2025 Email notification delivery issue 37m
Started Sep 06, 2025, 05:13 PM UTC· resolved Sep 06, 2025, 05:50 PM UTC
- resolved Sep 06, 2025, 05:50 PM UTC
All emails are sending. Thank you for your patience.
Major July 29, 2025 Login Issues on YouCanBookme 2h 20m
Started Jul 29, 2025, 10:23 AM UTC· resolved Jul 29, 2025, 12:44 PM UTC
- resolved Jul 29, 2025, 12:44 PM UTC
The login issue affecting some users has now been fully resolved. All systems are operating normally, and users should be able to access their accounts without any problems. Our team has monitored the platform post-fix and confirmed that everything is stable. We sincerely apologize for the disruption this caused and appreciate your patience while we worked to restore access. If you continue to experience any issues, please don’t hesitate to reach out to our support team.
Major July 10, 2025 Issue with notification delivery 32m
Started Jul 10, 2025, 01:15 PM UTC· resolved Jul 10, 2025, 01:48 PM UTC
- resolved Jul 10, 2025, 01:48 PM UTC
All notifications are being processed and delivered without a delay. This issue is resolved. Thank you for your patience.
Major January 28, 2025 Intermittent long loading times 1d
Started Jan 28, 2025, 12:43 PM UTC· resolved Jan 29, 2025, 01:21 PM UTC
- resolved Jan 29, 2025, 01:21 PM UTC
We've fixed the core issue causing the long loading times. Booking pages, accounts and API access has been fully restored. We will continue to monitor the situation. Thank you for your patience.
Major December 20, 2024 Issue impacting loading the app and pages 1h 10m
Started Dec 20, 2024, 06:57 PM UTC· resolved Dec 20, 2024, 08:08 PM UTC
- resolved Dec 20, 2024, 08:08 PM UTC
We've now resolved the loading issues. We will work on a write up and will post on our status page. Thank you for your patience.
Major November 25, 2024 Microsoft incident affecting Outlook and Teams 1d 16h
Started Nov 25, 2024, 05:10 PM UTC· resolved Nov 27, 2024, 09:35 AM UTC
- resolved Nov 27, 2024, 09:35 AM UTC
Microsoft resolved this incident and we are confident this is no longer impacting our customers.