Yesware incident

Touchpoints Campaigns are not accessible for some users

Minor Resolved View vendor source →

Yesware experienced a minor incident on May 9, 2018, lasting 2h 42m. The incident has been resolved; the full update timeline is below.

Started
May 09, 2018, 03:40 PM UTC
Resolved
May 09, 2018, 06:23 PM UTC
Duration
2h 42m
Detected by Pingoru
May 09, 2018, 03:40 PM UTC

Update timeline

  1. investigating May 09, 2018, 03:40 PM UTC

    We are currently investigating reports that our Touchpoints Campaign feature is not available for some users. Our Engineering team is looking into the issue with urgency.

  2. resolved May 09, 2018, 06:23 PM UTC

    This issue has been resolved and all Enterprise users should now be able to use the Touchpoints feature.