Yesware incident

Delays with the Campaigns Sidebar and Interactions Overview

Minor Resolved View vendor source →

Yesware experienced a minor incident on August 21, 2018 affecting Campaigns, lasting 53m. The incident has been resolved; the full update timeline is below.

Started
Aug 21, 2018, 05:41 PM UTC
Resolved
Aug 21, 2018, 06:35 PM UTC
Duration
53m
Detected by Pingoru
Aug 21, 2018, 05:41 PM UTC

Affected components

Campaigns

Update timeline

  1. identified Aug 21, 2018, 05:41 PM UTC

    Our team has identified an issue with the Campaigns Sidebar and Campaigns Interactions Overview. Our system is about 30 minutes delayed which is causing "to do" cards to remain in the Campaigns sidebar and the Campaigns Interactions overview updates (such as Opens, Replies, etc) to be delayed.

  2. resolved Aug 21, 2018, 06:35 PM UTC

    Users should now be able to move through the "To Do" cards on the Campaigns Sidebar and see reply/opens/etc engagement on the Campaigns Interactions overview.