Yesware incident

Delays with sending emails via Campaigns and Mail Merge

Minor Resolved View vendor source →

Yesware experienced a minor incident on September 20, 2018 affecting Mail Merge and Campaigns, lasting 1h 31m. The incident has been resolved; the full update timeline is below.

Started
Sep 20, 2018, 06:12 PM UTC
Resolved
Sep 20, 2018, 07:44 PM UTC
Duration
1h 31m
Detected by Pingoru
Sep 20, 2018, 06:12 PM UTC

Affected components

Mail MergeCampaigns

Update timeline

  1. investigating Sep 20, 2018, 06:12 PM UTC

    We're currently investigating reports of delays with Campaign and Mail Merges emails. Our team is looking into this issue with urgency. Updates to follow.

  2. resolved Sep 20, 2018, 07:44 PM UTC

    The Mail Merge and Campaigns features are working as expected now.