Yesware incident
Reports of Microsoft issue preventing Yesware Microsoft Outlook users from being able to use Yesware
Yesware experienced a major incident on March 15, 2021 affecting Tracking and Mail Merge and 1 more component, lasting 1h 57m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Mar 15, 2021, 08:41 PM UTC
Yesware Microsoft Outlook users are currently experiencing issues preventing them from leveraging Yesware functionality due to a pair of incidents reported, and being worked on, by Microsoft (https://status.office365.com/). Microsoft has identified the root cause and expects to resolve the issue shortly. We apologize for the inconvenience and will post updates as they become available. If there are any questions in the meantime, please do not hesitate to reach out to [email protected].
- resolved Mar 15, 2021, 10:38 PM UTC
Microsoft has resolved the underlying issue (https://status.office365.com/) and Yesware's systems show that all Yesware Microsoft Outlook users should now be fully operational. Though Yesware should resume automatically, if you do experience any further issues please do not hesitate to reach out to us at [email protected]. We apologize for any inconvenience this issue may have caused.