Yesware incident

Reports of "Yesware is unable to connect to my inbox" showing in the inbox

Notice Resolved View vendor source →

Yesware experienced a notice incident on January 31, 2023 affecting Tracking and Salesforce Sync and 1 more component, lasting 7h 30m. The incident has been resolved; the full update timeline is below.

Started
Jan 31, 2023, 02:59 PM UTC
Resolved
Jan 31, 2023, 10:29 PM UTC
Duration
7h 30m
Detected by Pingoru
Jan 31, 2023, 02:59 PM UTC

Affected components

TrackingSalesforce SyncCampaignsSend Later and Reminders

Update timeline

  1. investigating Jan 31, 2023, 02:59 PM UTC

    We are currently investigating an issue where customers are seeing an error that "Yesware is unable to connect to my inbox" within the Gmail/Outlook inbox. Our team is looking into this and we will provide an update as soon as it's available.

  2. resolved Jan 31, 2023, 10:29 PM UTC

    After monitoring the incident, it has been resolved. If you are seeing continued issues please reach out to [email protected].