Yesware experienced a major incident on February 10, 2025 affecting Website and Tracking and 1 more component, lasting 1h 49m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Feb 10, 2025, 03:55 AM UTC
We are currently investigating reports that the Yesware tracking bar has disappeared from Gmail, 🚫 preventing users from tracking email opens 📧, link clicks 🔗, and other engagement metrics 📊. Our team is working to resolve the issue as quickly as possible ⚙️.
- resolved Feb 10, 2025, 05:45 AM UTC
🚨 Yesware Issue Resolved! 🎉 We’re happy to inform you that the issue with the Yesware tracking bar disappearing from Gmail has now been resolved! ✅ You can once again track email opens 📧, link clicks 🔗, and other engagement metrics 📊 seamlessly. Thank you for your patience while we worked to fix the issue. If you encounter any further concerns or need assistance, don’t hesitate to reach out! 🙌