Yello incident

Broad AWS disruption impacting several Yello Enterprise - US and Yello Sourcing services

Minor Resolved View vendor source →

Yello experienced a minor incident on October 20, 2025 affecting Yello Enterprise Production - US and Yello Government Recruiting Solutions (YGRS) Production and 1 more component, lasting 5h 25m. The incident has been resolved; the full update timeline is below.

Started
Oct 20, 2025, 03:44 PM UTC
Resolved
Oct 20, 2025, 09:09 PM UTC
Duration
5h 25m
Detected by Pingoru
Oct 20, 2025, 03:44 PM UTC

Affected components

Yello Enterprise Production - USYello Government Recruiting Solutions (YGRS) ProductionYello SourcingYello Enterprise Production - EUYello Government Recruiting Solutions (YGRS) UATYello Enterprise UATYello Pro

Update timeline

  1. monitoring Oct 20, 2025, 03:44 PM UTC

    Multiple degraded services reported by Amazon Web Services (AWS) are impacting some Yello Enterprise (YE), Yello Government Recruiting Solutions (YGRS), and Yello Sourcing (YS / WayUp) services. We are monitoring and will update as we have more information on the specific impact to our services.

  2. monitoring Oct 20, 2025, 03:56 PM UTC

    A quick correction to our initial post, Yello Government Recruiting Solutions (YGRS) and Yello Enterprise - EU are unaffected by the AWS disruption.

  3. monitoring Oct 20, 2025, 04:30 PM UTC

    We are continuing to monitor for any further issues.

  4. monitoring Oct 20, 2025, 08:01 PM UTC

    AWS has indicated they have identified the cause of the issues and their mitigations are resulting in some services recovering. We are continuing to monitor.

  5. monitoring Oct 20, 2025, 09:08 PM UTC

    AWS has addressed the root cause of the connectivity issues impacting AWS Services. All Yello systems should now be fully operational. If you see any residual issues, please let us know right away at [email protected]

  6. resolved Oct 20, 2025, 09:09 PM UTC

    This incident has been resolved.