Yello experienced a major incident on September 25, 2020 affecting Yello Enterprise Production - US and Yello Enterprise Production - EU, lasting 1h 5m. The incident has been resolved; the full update timeline is below.
Affected components
Yello Enterprise Production - USYello Enterprise Production - EU
Update timeline
- investigating Sep 25, 2020, 08:28 PM UTC
Users are currently experiencing slow load times in Yello Enterprise. Some users may not be able to log in or may experience some timeouts. Our engineers are actively investigating. We will follow up as soon as we have an update.
- monitoring Sep 25, 2020, 08:31 PM UTC
Site performance is returning to normal. We are continuing to monitor the issue and will follow up once we've confirmed this is resolved.
- resolved Sep 25, 2020, 09:33 PM UTC
We have confirmed the issue was resolved and site performance is back to normal.