Yello experienced a critical incident on September 29, 2020 affecting Yello Enterprise Production - US and Yello Enterprise Production - EU, lasting 12m. The incident has been resolved; the full update timeline is below.
Affected components
Yello Enterprise Production - USYello Enterprise Production - EU
Update timeline
- investigating Sep 29, 2020, 07:01 PM UTC
Users are receiving 502 errors and timeouts when trying to access Yello Enterprise. Our Engineers are investigating and we will follow up as soon as we have an update.
- investigating Sep 29, 2020, 07:13 PM UTC
We are continuing to investigate this issue.
- resolved Sep 29, 2020, 07:13 PM UTC
This issue has been resolved - users can now access Yello Enterprise as usual.