Yello incident

Yello Pro - Errors On Kiosk Mode And Metrics Page

Minor Resolved View vendor source →

Yello experienced a minor incident on February 11, 2021 affecting Yello Pro, lasting 6h 13m. The incident has been resolved; the full update timeline is below.

Started
Feb 11, 2021, 08:52 PM UTC
Resolved
Feb 12, 2021, 03:05 AM UTC
Duration
6h 13m
Detected by Pingoru
Feb 11, 2021, 08:52 PM UTC

Affected components

Yello Pro

Update timeline

  1. identified Feb 11, 2021, 08:52 PM UTC

    Yello Pro users are currently experiencing an "oops" message when attempting to add candidates through kiosk mode and when they try to access the metrics page. A fix has been identified and is currently being reviewed by Yello engineers. We will provide an update as soon as one is available.

  2. resolved Feb 12, 2021, 03:05 AM UTC

    This issue has been resolved. A hotfix was deployed to production at 8:20 pm CST. If you experience this issue again, please reach out to [email protected].