Yello experienced a minor incident on March 3, 2021 affecting Yello Enterprise Production - US, lasting 2h 30m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- monitoring Mar 03, 2021, 07:50 PM UTC
Uploads and exports are currently experiencing delays due to high site usage. Uploaded candidates may not appear in Yello immediately and export emails may be significantly delayed. Exports sent through an integration will also be delayed. Yello engineers have taken steps to more effectively handle the current site usage and we estimate performance will return to normal within an hour. We will provide another update in an hour.
- monitoring Mar 03, 2021, 08:55 PM UTC
The Yello system is returning to normal but users are still experiencing some delays, especially with resume parsing and integration exports. We are continuing to actively monitor the situation and will provide an update in another hour.
- resolved Mar 03, 2021, 10:20 PM UTC
Resume parsing and exports sent through an integration are returning to normal. Some If you experience any continuing issues with emails or exports please reach out to [email protected]