Yello incident

Slow load times and brief outage

Notice Resolved View vendor source →

Yello experienced a notice incident on May 4, 2021 affecting Yello Enterprise Production - US, lasting 1h 6m. The incident has been resolved; the full update timeline is below.

Started
May 04, 2021, 08:58 PM UTC
Resolved
May 04, 2021, 10:05 PM UTC
Duration
1h 6m
Detected by Pingoru
May 04, 2021, 08:58 PM UTC

Affected components

Yello Enterprise Production - US

Update timeline

  1. investigating May 04, 2021, 08:58 PM UTC

    We were experiencing slow load times and a brief outage in Production environments due to a spike that caused our web servers to stop letting traffic through temporarily. The system is stable now but our engineers are still monitoring and investigating this.

  2. resolved May 04, 2021, 10:05 PM UTC

    Additional capacity has been added to fully restore service. We are officially closing this incident.