Yello experienced a minor incident on March 12, 2024 affecting Yello Sourcing, lasting 3h 52m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Mar 12, 2024, 08:15 PM UTC
Earlier today, we became aware of an issue by which target audiences for campaigns in Yello Sourcing (WayUp) were returning zero candidates for all queries even when there should be candidates in the results. We have identified the issue and are working to resolve it as quickly as possible. For any campaigns scheduled while this issue is present, we will re-send those once the issue has been resolved. Yello Enterprise, Yello Government Recruiting Solution, and Yello Pro are NOT affected.
- resolved Mar 13, 2024, 12:07 AM UTC
The issue with campaigns in Yello Sourcing (WayUp) has been resolved. Any campaigns intended to send while the issue was present will be re-run by tomorrow morning.