Yello experienced a major incident on March 20, 2024 affecting Yello Pro, lasting 1h 32m. The incident has been resolved; the full update timeline is below.
Affected components
Yello Pro
Update timeline
- investigating Mar 20, 2024, 05:02 PM UTC
We have been alerted that logging into Yello Pro via SSO is not working. We are investigating this issue and will relay any updates as soon as we have them. In the meantime, if there is anything urgent that needs to be accessed, we can temporarily disable SSO in your Yello site so that you can log in via email and password. Please reach out to [email protected] for assistance with this.
- investigating Mar 20, 2024, 05:49 PM UTC
We have identified the issue and determined a fix. Our teams are currently working to get this fix deployed and we will update again when the fix is live.
- resolved Mar 20, 2024, 06:35 PM UTC
This incident has been resolved.