Yello experienced a minor incident on March 25, 2024 affecting Yello Enterprise Production - US and Yello Enterprise Production - EU and 1 more component, lasting 35m. The incident has been resolved; the full update timeline is below.
Affected components
Yello Enterprise Production - USYello Enterprise Production - EUYello Enterprise UAT
Update timeline
- identified Mar 25, 2024, 07:57 PM UTC
Starburst (the engine Yello uses to serve analytics) is experiencing elevated error rates which is impacting the ability to load the Analytic Dashboards in Yello. They have identified the root cause and are actively working to implement a fix. This only impacts sites that have Analytics enabled.
- monitoring Mar 25, 2024, 08:07 PM UTC
A fix has been deployed. Starburst is continuing to monitor the service.
- resolved Mar 25, 2024, 08:33 PM UTC
This incident has been resolved.