Yello incident

Degraded performance in Yello Enterprise EU-Production Environment

Yello experienced a minor incident on September 27, 2024 affecting Yello Enterprise Production - EU, lasting 3h 42m. The incident has been resolved; the full update timeline is below.

Started: Sep 27, 2024, 03:55 PM UTC
Resolved: Sep 27, 2024, 07:37 PM UTC
Duration: 3h 42m
Detected by Pingoru: Sep 27, 2024, 03:55 PM UTC

Affected components

Yello Enterprise Production - EU

Update timeline

investigating Sep 27, 2024, 03:55 PM UTC

We are aware of degraded performance in our Yello Enterprise EU Production Environment. We are currently investigating and will update as we have more information.
monitoring Sep 27, 2024, 05:56 PM UTC

We have identified the issue causing the degraded performance and have made adjustments to address it. Performance has improved significantly and we are continuing to monitor the situation.
resolved Sep 27, 2024, 09:37 PM UTC

This issue has been resolved.