YCloud experienced a minor incident on May 19, 2026, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- identified May 19, 2026, 04:39 AM UTC
Status: Identified Currently, there appears to be a large-scale failure in the WhatsApp service. The fault is manifested as the absence of a sent receipt after message submission. Waiting for the WhatsApp team's update progress. YCloud Team Affected components WhatsApp Official API (Operated by Meta) (Partial outage)
- resolved May 19, 2026, 04:54 AM UTC
Status: Resolved 【WhatsApp Service Alert 5.19】 Observation has now resumed, with the affected time period approximately from 12:00 to 12:45. Currently, it is observed that the WhatsApp service is backfilling webhook pushes. If there are no new issues, the alarm information will no longer be updated. YCloud Team Affected components WhatsApp Official API (Operated by Meta) (Operational)