yasoon incident

Webhooks reliability issues

Major Resolved View vendor source →

yasoon experienced a major incident on August 24, 2023, lasting —. The incident has been resolved; the full update timeline is below.

Started
Aug 24, 2023, 01:13 PM UTC
Resolved
Aug 24, 2023, 08:00 AM UTC
Duration
Detected by Pingoru
Aug 24, 2023, 01:13 PM UTC

Update timeline

  1. resolved Aug 24, 2023, 01:13 PM UTC

    Webhook handling was degraded by some workers with incorrect initialization. Affected dates 2023/08/23 2pm-4pm UTC 2023/08/24 8am-11am UTC Impact: Roughly 20% of handled webhooks have been affected by the incident. That lead to missing Todos synced or missing channel notifications in Teams. Fix: Initialization script has been updated and made more robust. We are monitoring the situation