yasoon experienced a major incident on April 9, 2024 affecting Microsoft 365 for Jira, lasting 4h 2m. The incident has been resolved; the full update timeline is below.
Affected components
Microsoft 365 for Jira
Update timeline
- investigating Apr 09, 2024, 02:51 PM UTC
It's currently not possible to use the "send bot message" Automation action - we are investigating the issue.
- identified Apr 09, 2024, 03:05 PM UTC
We have identified the issue is related to a missing permission on a database index. We are working on a solution right now.
- monitoring Apr 09, 2024, 03:42 PM UTC
A fix is in the process of rolling out and should be live for all instances in ~1hour
- resolved Apr 09, 2024, 06:53 PM UTC
We have confirmed this issue has been fully resolved now. Sorry for any inconvenience this may have caused!