yasoon experienced a minor incident on July 25, 2024 affecting Microsoft 365 for Jira, lasting 9h 37m. The incident has been resolved; the full update timeline is below.
Affected components
Microsoft 365 for Jira
Update timeline
- identified Jul 25, 2024, 08:42 AM UTC
Triggers in our application used for Jira automation fail with the error "Queue not initialized". Root cause has been identified and a fix is currently being deployed
- resolved Jul 25, 2024, 06:19 PM UTC
The issue has been resolved, sorry for the inconvenience. We'll implement better monitoring going forward to prevent this concrete error from happening again.