yasoon experienced a critical incident on August 12, 2024 affecting Microsoft 365 for Jira, lasting 22h 48m. The incident has been resolved; the full update timeline is below.
Affected components
Microsoft 365 for Jira
Update timeline
- investigating Aug 12, 2024, 03:04 PM UTC
We are currently experiencing a major outage due to overflowing caches. We are trying to restore availability as soon as possible.
- monitoring Aug 12, 2024, 04:53 PM UTC
A infrastructure fix has been implemented and we are monitoring the results. We will share a postmortem soon.
- resolved Aug 13, 2024, 01:53 PM UTC
This incident has been resolved, we have not seen any recurrence of the problem. We'll implement additional measures to prevent this scenario from happening again.