yasoon incident

Automation rules (via Jira Automation & built-in via presets) delayed and / or missing

Minor Resolved View vendor source →

yasoon experienced a minor incident on December 2, 2024, lasting —. The incident has been resolved; the full update timeline is below.

Started
Dec 02, 2024, 12:13 PM UTC
Resolved
Nov 29, 2024, 09:00 AM UTC
Duration
—
Detected by Pingoru
Dec 02, 2024, 12:13 PM UTC

Update timeline

  1. resolved Dec 02, 2024, 12:13 PM UTC

    We experienced an issue on Friday, the 29th of November, where some of our automated rules were not executing or delayed by a few hours. Due to a code change on our side our production queueing infrastructure experienced a major congestion, where we needed to clear out a few failed executions that were being retried over and over again, blocking all other events from being processed. We will be looking into improving the robustness of this particular queue.